Mediation Matters Melbourne is committed to providing quality services to you. This policy outlines our ongoing obligations to you in respect of how we manage your personal information.
Collection and Use of Personal Information
We collect personal information in many ways, including by telephone, by email, by forms, via our website www.mediationmm.com.au, from other publicly available sources from cookies and third parties. The type of personal information we may collect, hold and use includes, but is not limited to your name, address, phone number and email address. We may collect additional personal information from you from time to time. We collect personal information for the primary purpose of providing our services to you, providing information and marketing. It is important to us that your personal information is up to date. Please advise us as soon as practicable if you need to update or correct your personal information to ensure that we continue to provide quality services to you. You may unsubscribe from our mailing and newsletter at any time by contacting us in writing.
Security of Personal Information
We store your personal information in a manner that reasonably protects it from misuse and loss and unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. Although we take all reasonable measures, we cannot guarantee the security of information that is transmitted over the internet, nor in relation to circumstances that are beyond our control.
We do not and will not share, sell or deal in personal information with any third party. Your personal information may be disclosed to third parties, within or outside Australia, in some circumstances, including the following:
To our employees and contractors.
To third-party service providers who assist us in providing services to you, including but not limited to, IT services, data storage, data processing, web hosting, server providers, video conferencing, maintenance providers, marketing and analytics, professional advisors and payment systems operators.
Where required or authorised by law or to enforce our legal rights.
Where you have provided your explicit consent.
Links to Other Websites
Last updated: 30 July 2020
This website contains information to assist you. We recommend that you access the resources available and obtain advice (legal, counselling, financial and other) to assist you with making a more informed decision for your circumstances. Our information cannot be considered advice (legal or otherwise).